OPTIONS offers a comprehensive range of additional
modules to enhance the standard system procedures.
These additional modules reflect specific operational procedures, some of which
are particular to certain forms of trade and market sectors, and others (with a
broader base) used to enhance the standard system procedures.
All additional modules are fully integrated with the standard Mail Order System
and can be supplied with or subsequent to an OPTIONS
installation.
Used for courier label production, consignment tracking and courier performance
analysis.
- OPTIONS Credit Card Security
Provides additional credit card security through the application of user defined
risk profiles during the order taking process.
Offers an additional low cost customer contact facility for orders received and
despatched, ad-hoc messages for customer services and promotional messaging to extend
the marketing mix.
Supports batch production of cheques for payment of refunds and miscellaneous credit.
From the OPTIONS product records, print product
code and EAN barcodes for subsequent barcode scanning for picking, packing, despatching,
etc.
Likewise, stock location barcodes for warehouse scanning.
Web Services are for OPTIONS users who want to
include a combination of ecommerce, retail, and advanced warehouse management into
their supply chain mix with OPTIONS Mail Order.
The Web Services effect the two-way real-time integration between the ecommerce,
retail sales channels and the warehouse barcode scanning with the user’s central
OPTIONS database.
The Two-Way Web Interfaces are for OPTIONS users
who have a third party website and want to interface with
OPTIONS on a batch basis:
- Import to OPTIONS sales orders, catalogue requests
and customer information.
- Export from OPTIONS customer and product data,
order statuses, stock levels and promotions.
The timings of the imports and exports are determined by user defined schedules
that reflect the users’ specific trading patterns.