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OPTIONS offers a comprehensive range of additional modules to enhance the standard system procedures.


These additional modules reflect specific operational procedures, some of which are particular to certain forms of trade and market sectors, and others (with a broader base) used to enhance the standard system procedures.


All additional modules are fully integrated with the standard Mail Order System and can be supplied with or subsequent to an OPTIONS installation.


  • Courier Interfaces

Used for courier label production, consignment tracking and courier performance analysis.


  • OPTIONS Credit Card Security

Provides additional credit card security through the application of user defined risk profiles during the order taking process.


  • Text Messaging

Offers an additional low cost customer contact facility for orders received and despatched, ad-hoc messages for customer services and promotional messaging to extend the marketing mix.


  • Cheque Printing

Supports batch production of cheques for payment of refunds and miscellaneous credit.


  • Barcode Printing

From the OPTIONS product records, print product code and EAN barcodes for subsequent barcode scanning for picking, packing, despatching, etc.


Likewise, stock location barcodes for warehouse scanning.


  • Web Services

Web Services are for OPTIONS users who want to include a combination of ecommerce, retail, and advanced warehouse management into their supply chain mix with OPTIONS Mail Order.


The Web Services effect the two-way real-time integration between the ecommerce, retail sales channels and the warehouse barcode scanning with the user’s central OPTIONS database.


  • Two-Way Web Interfaces

The Two-Way Web Interfaces are for OPTIONS users who have a third party website and want to interface with OPTIONS on a batch basis:


  • Import to OPTIONS sales orders, catalogue requests and customer information.
  • Export from OPTIONS customer and product data, order statuses, stock levels and promotions.

The timings of the imports and exports are determined by user defined schedules that reflect the users’ specific trading patterns.